Testimonials From Some Of Our Satisfied Clients

Since 2004, Pinnacle has helped small, medium and large businesses in U.S., Canada, Africa, Malaysia, Latin America, Mexico and Europe achieve unprecedented results in several areas of their business.

Mr. William Peck, Operations Manager at United Copper Industries comments, “Beyond achieving results well in excess of our objectives, the members of the team have learned a great deal about the power of the methods you taught us.”

Here is what some other customers say about the impacts and results of Pinnacle’s services:

Douglas Furniture

Pinnacle has exceeded our expectations through its ability to rapidly access the current situation and develop a clear and thorough roadmap for restructure. Douglas is extremely satisfied with the progress of this project and we feel we will have an excellent blue-print for our future growth.

I would highly recommend Pinnacle Process Solutions for your system and process improvement consulting needs.

David Beard, COO, Douglas Furniture, Mexico

Heartland Health

The facilitator (Adil) had a vast amount of knowledge of lean and methodology of test taking. It is difficult to teach this but he did. an outstanding job!

Herron Mitchell, Six Sigma Black Belt, Heartland Health

Adil is a great teacher, with great knowledge of the subject.

Lance Wheeler, Six Sigma Black Belt, Heartland Health

BAE Systems

Adil Dalal uses his tremendous insight and experience in leadership, goal setting and corporate culture to guide executives through challenges faced in professional and personal life for overall success. He is one of the best executive coaches I have ever worked with.

Billy Billimoria, Director of Customer Applications, BAE Systems
Program Director, Lockheed Martin
Project Engineer, Space Shuttle and Support Equipment Design


Adil has shown himself to be a very effective Lean process mentor and facilitator, who is well versed in the principles of Lean, Visual Management, Kaizen, and the tools needed to support and implement Lean processes. Adil demonstrated skills as both a patient but demanding facilitator who steered the teams toward the pursuit and attainment of aggressive improvement goals.

Adil is very cognizant of the facility’s in-place culture, and adjusts his style to best work within it to meet event objectives. Adil used his varied experiences with other organizations and improvement efforts to provide excellent real-world examples of improvement successes, both large and small, which enhanced our team’s ability to see potential solutions to our own problems and wastes, and see beyond potential barriers.

We highly recommend that if you are considering working with Adil to assist with your Lean transformation, you take the opportunity to do so. He will be a valuable asset to your organization in this role.

Reggie Goldsmith, Plant Manager, Pactiv, TX


I was very inspired. Inspiration, motivation, the power of people: that’s exactly the message that people want to walk away from a conference feeling. It’s just an outstanding message. I really appreciate the power and the impact of what you were able to contribute to the conference.

Mark Olson, ASQ 2011 Lean Six Sigma Conference Organizer

Profound Uplifting and Spiritual; One of the best Speakers at the Conference, Awesome; Very different, Very Enlightening; This should be shown to every top manager; Great way to end a conference – very inspiring and entertaining!

Participants of Adil Dalal’s Keynote address ‘Keep it Simple’ at ASQ 2011 Lean Six Sigma Conference


Being the opening speaker for a prestigious conference like The Napoleon Hill International Convention is a great honor as well as a great responsibility. It can set the tone for the rest of the convention. People from numerous countries, some who had traveled for 2 days from North America, including myself, attended the convention in Kuala Lumpur, Malaysia. After Adil Dalal’s talk on The Power of Visualization, I knew why he had been chosen and why his topic was so important, not just for the convention but for everyone.

Adil himself was the perfect person to be the opening speaker for the convention as well. He is a very polished and likable speaker and person and that came through in his talk. His sense of humor had the audience warmed up very quickly and positively. He was very well prepared and his visuals really added to the understanding and application of The Power of Visualization. I have seen literally hundreds of talks on personal development, and listened to thousands through various media. To me, Adil and his topic, The Power of Visualization, is in my top 10 both as a speaker and as a topic.

Tom2Tall Cunningham, Journey To Success Radio Interview with Adil Dalal


I have had the opportunity to work with Adil Dalal several times over the last few months and feel I have benefited greatly from it. He is very knowledgeable and well organized individual who is very committed to Lean Sigma principles. He has demonstrated his leadership, coaching and mentoring skills during the events he has led at our facility. [Click here to read full testimonial.]

Brett Young, Lean Sigma Coordinator, Canfor, Rustad Division

Stryker Endoscopy

Adil trained our Operations Department on the concept of Flow Technology. An excellent trainer, Adil gave training sessions to all employees on DFT and lean manufacturing. During the DFT implementation process, Adil recognized $400,000 in cost savings. The DFT implementation went extremely smooth as a result of Adil’s project management skills.

DFT has led to very impressive results in inventory reduction, improved efficiencies, and improved product quality. We continue to see the benefits of this major project day after day.

Mark Lipscomb, Director of Human Resources, Stryker Endoscopy

For more information on our consulting services, contact Pinnacle Process Solutions today!