About Pinnacle Solutions and Founder Adil Dalal

Adil Dalal

Adil Dalal is the CEO of Pinnacle Process Solutions, Intl®, LLC; past-Chair of ASQ’s Human Development & Leadership division; and Co-founder and Chairman of the Board for Patriots4Our Heroes, a non-profit serving veterans with PTS and TBI. Adil is also a distinguished global keynote speaker and an award-winning author and the recipient of “2014 Global Award for Outstanding contribution to Quality & Leadership”. He is the host of See2B radio show and has also been featured in numerous radio and TV interviews.

Adil’s book “The 12 Pillars of Project Excellence: A Lean Approach to Improving Project Results” is the winner of the prestigious “2015 ASQ Philip B. Crosby Medal”, the “2014 Shingo Research and Publication award” and the “2013 Axiom Business book award”. The 12 Pillars book has also been adopted as a Leadership Body of Knowledge by the Human Development & Leadership division of ASQ. Adil has also authored “A Legacy Driven Life” and co-authored ASQ’s “Lean Handbook” and his latest book, “Changing Our World”.

Adil’s mission is to enhance the value of human potential and optimize performance of leaders, individuals and organizations through his many innovations like Sensei Leadership™, iLean® Technology, True Lean™ and other advanced technologies like Pinnacle Performance Zone™ etc. he has pioneered. His mastery has made him a sought after strategic business partner and executive coach as he continues to drive excellence by implementing strategies for growth and long-term success.

Adil is pursuing his PhD degree in Performance Psychology and holds 2 Master’s degrees and numerous certifications, including a Certified Project Manager (PMP), Certified Quality Engineer (CQE), Certified Lean Bronze Professional (LBC) and Certified Executive Coach (BCC). He is a registered training provider for Lean Certification classes through SME, ASQ, AME and Shingo Institute.

Executive Team / Board of Advisors

Carleton Smith

Mr. Carleton Smith has a BSEE and MEA. He worked in the electronics industry for forty years. He retired as the VP of Worldwide Sales and Marketing from a Fortune 500 corporation. Prior to that assignment, he was the general manager of two manufacturing plants in mainland China. His career included numerous business turn-around assignments; i.e., fixing sub-par operations by identifying their problems and then making them profitable. He was also successfully involved in numerous acquisition and mergers of companies. His executive training included studies at Harvard, Northwestern, Wisconsin and Texas A&M; universities. He has been a volunteer counselor with Austin SCORE for eight years.

William W. Sherkenbach

Bill Scherkenbach’s executive career has spanned from operations and quality management to world-class enterprises, multinational high-technology organizations and entrepreneurial ventures. A student and colleague of Dr. W Edward Deming, he brings a passion for consistent success in improving quality while reducing cost. William has provided his technical and transformational leadership Dell, Lexmark, Tokai Rika, Samsung, Liteon Technologies, Ford, GM, US Departments of Defense and Energy are a few of the organizations that have benefited from my technical and transformational leadership. Extensive European and Pacific Rim (China, Taiwan (Ex-Pat), Singapore, India, Malaysia, Korea, and Japan) supply chain experience.

Carlos Alberto Briganti

Materials Engineer pos graduated on Metallurgical Engineering with 35 years of experience on the automotive segment. Solid background on operations as well as main executive in Brazil and Europe. General Manager of Eaton Transmission Div Europe and Japan (2001-2003), General Manager and Vice President of Eaton Corp for South America (2004-2007). Board member of Supplier Council of General Motors South America (2004-2007). Main Partner of MB Consultants since 2008. Director of Brazil Metals Association since 2009, Board member of SAE Brazil since 2007. Chairman of Grupo Engenho board.

Washington Yamaga

Graduated Bachelor of Science, Chemistry – University of Sao Paulo Brazil, Bachelor of Chemical Technology – Escola Politecnica University of Sao Paulo, Master of Chemistry Education – University of Sao Paulo and Latex Technology Lehigh University PA, USA. Executive with experience in General Management & CEO positions working for domestic and global companies including DuPont, Akzo Nobel, PPG and Carbono Group. Board Member of CSM Worldwide and Mariaca & associates (Lee Hetch Harrison and Inter Search global partners). Currently is Director of BD at Ecotech Group and Board Member of Grupo Engenho.

World-Class Solutions From Pinnacle Process

  • Consulting, Coaching, Training, Workshops
  • Advanced Enterprise-wide IT Solutions
  • Project Leadership
  • Lean & Six Sigma Leadership
  • Executive Coaching
  • Keynote Speaking
  • Culture Analysis and Transformation
  • Stress Management program and software

What Our Clients Are Saying

Douglas Furniture

“Pinnacle has exceeded our expectations through its ability to rapidly access the current situation and develop a clear and thorough roadmap for restructure.”

David Beard, COO Douglas Furniture


“Profound, uplifting and spiritual. One of the best speakers at the Conference. Awesome, very different, very enlightening. This should be shown to every top manager!”

Participants at ‘Keep it Simple’
ASQ 2011 Lean Six Sigma Conference


“I have had the opportunity to work with Adil several times over the last few months and I have benefited greatly from it. He is very knowledgeable and well organized.”

Brett Young, Lean Sigma Coordinator

For more information on our consulting services, contact Pinnacle Process Solutions today!